Highpoint Outdoors is committed to the outdoor and overlanding lifestyle. Carrying quality camping, outdoor, and pet gear, Highpoint Outdoors offers excellent service and quality equipment for all your off-road and outdoor adventures. Highpoint Outdoors has an authorized customer service and returns center located at 313 S Diamond St, Mt. Pleasant, PA.
New returns are defined as product purchased from Highpoint Outdoors within the previous 30 days that are received by us in undamaged and salable condition. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
Defective returns are those items that have failed in service due to defects in manufacture or workmanship and are covered by the manufacturer’s warranty. For these items contact the manufacturer.
For all returns, a Return Goods Authorization must first be issued. Please contact Highpoint Outdoors via email at firstname.lastname@example.org, or by phone at (724-542-5098). If a return is authorized, we will give you all necessary return shipment information, which changes dependent on the item and area. The customer is responsible for all shipping costs unless prior arrangements are made.
You can read Highpoint Outdoors’ official refund policy here .